Our Terms and Conditions
Overview
This website is operated by Snow Turtle. From here, the terms we, ours, us refer to the Snow Turtle, and You, customers refer to the visitors of this website. We offer this website in order to get to our customers who can use to buy our products and get information of our business activity. By visiting our website, you are bound to accept our Terms and Conditions. Following are the sections of our T&Cs.
Section 1- Online Store Policy
By agreeing to our T&Cs, You belong to the age group which your state’s law allows you to do online browsing. You are allowed to do purchasing, browsing, share information from our site but you cannot transfer viruses, worms, or any codes of destructive nature. A breach of violation may lead to the termination of your services. You must not use our products for illegal activities or in an unauthorized way. You must not violate any laws of your jurisdiction including copyright law but not limited.
Section 2- General Conditions
We have the right to decline services to anyone for any reason at any time. Your content( excluding payment information) may be transferred to other networks without any encryption. Your payment information(Credit Card) will always be encrypted. You are not allowed to reproduce, duplicate, copy, or exploit any portion of our services.
Section 3- Modification of the services and prices
We reserve the right to modify our services and products without any prior notice. We might change prices of any products at any time, it’s up to you to be up-to-date on that information. Sometimes the information on the site might be old and not updated according to in-store policies, we are not responsible for that. You must contact us if you need further information on any products or services.
Section 4- Accurate Billing and Account Information
You are obliged to provide us with your correct billing and account information. In case of wrong information, your order will be canceled automatically. We reserve the right to decline or accept any orders. You agree to update your account information promptly, so we can process your transactions and contact you as needed.
Section 5- Return policy
Customers can return the items purchased from us within 60 days if it meets our return criteria. And we will refund the amount excluding shipping charges. Our return criteria are mentioned below:
- Products must be returned within 60 days from the date of purchase.
- Products must be in their original form.
- Products must be in sellable conditions and unmarked.
Section 6- Warranty Policy
All products from us are covered by the individual manufacturer’s warranty. The manufacturer is obliged for all warranty decisions. You will have to fill out a warranty request form. You must visit the manufacturer’s website to check if the damage to the product is covered by the warranty or not. After filling out the warranty form, we will contact you for further information.
Section 7- Personal Information
Your personal information will be governed by our Privacy policies. To know more about our privacy policy, Click Here.
Section 8- Governing Law
We are obliged by the Australian Government Rules and Regulations under the Online shopping Act. Any unusual activities will be reported to the authorities.
Section 9- Changes on T&Cs
You can review the current version of our T&Cs at any time. We reserve the right to change our Terms and Conditions at any time by posting updates on the website. You must go through our T&Cs every time you purchase. Your continued usage of the website and our services after the changes on the T&Cs will oblige directly to your agreement.
Section 10- Contact Information
If you have any queries on our Terms and Conditions, you can directly contact us at: info@snowturtle.com.au.
Overall, Thank you for visiting our website and shopping with us.